What does Prevermo do?

Prevermo is the Shared Service Center (SSC) for all the above companies and provides the support services (Finance & Control, ICT, HRM, Legal & Quality). The company specializes in sustainable employability and is committed to promoting a meaningful life for people by encouraging sustainable participation in the Dutch labor market.

What was the challenge within the organization?

Prevermo experienced rapid growth and now the entire group consists of more than 300 employees. The existing structure of SharePoint with Word and Excel documents no longer suited the organization to make all information and registrations available and manage them properly and conveniently. This led to a lack of overview and also brought challenges in the areas of quality management, privacy and information security.

Why did Prevermo choose ISO2HANDLE?

To address these challenges, Prevermo decided to switch to a centralized and structured quality management system. During a comparative study, ISO2HANDLE jumped out because software easily adapts to the company's needs and the knowledge and expertise for implementation guidance stood out. Very no nonsense and goal-oriented with a lot of personal attention and guidance. In addition, the price was also a windfall with the extensive capabilities of this software.

How was the implementation process?

ISO2HANDLE offers a wide range of features and is very flexible, so customization was not necessary. We received the right support and training during the implementation so we were quickly familiarized with ISO2HANDLE. With the handy editors we could easily streamline our documentation, transfer files and set up forms the way we wanted them. And with the automatic workflows we support our business processes and keep the flow going easily. The support was and is really good and helped us a lot. The team is easy to reach and makes sure we are helped quickly when we have a question. Very pleasant!

Functionalities

We now have a parent environment from which we are shaping standardization. For this we use the various functionalities of ISO2HANDLE. What is approved and may be used we can transfer to our subsidiary environments. All important data comes from the subsidiaries together in our reporting environment which provides the right insights for higher management. All of the control data is also linked back to Power BI so that it connects to the rest of our data streams. We can perform risk analyses, customer satisfaction surveys and other important analyses uniformly throughout the organization. And keep a grip on the progress of our risks and associated measures. Based on these analyses, we take appropriate measures. With ISO2HANDLE's dashboard, we can also easily filter by specific topics such as data privacy impact analysis and internal audit and customer satisfaction surveys.

How has ISO2HANDLE helped you?

ISO2HANDLE has become an integral part of our daily work on privacy, quality and information security. We work with the application on a weekly basis and make full use of the available functionalities. It has helped us streamline our processes and improve the quality of our work. With ISO2HANDLE, we have in our hands a user-friendly and scalable tool that allows us to perform our tasks efficiently.

What is ISO2HANDLE's support and service like?

We wanted a quick and easy way to resolve any issues. With ISO2HANDLE, we can easily submit a ticket and contact the support department directly. This has led to efficient handling of first-line issues, eliminating our reliance on outside consultants. It gives us peace of mind, knowing that reliable support is available when we need it.

Have you discovered any new features while using ISO2HANDLE?

Absolutely! While using ISO2HANDLE, we have discovered several features that have further improved our workflow. One example is the use of widgets. We started using a widget specifically for reporting incidents, such as a data breach. Once a report is made, the quality manager automatically receives a notification. This feature allows us to respond quickly to incidents and take the necessary actions.

Conclusion

in the areas of quality management and process management. The centralized quality management system has provided us with an improved overview, increased efficiency and enhanced service quality. In addition, ISO2HANDLE's support and service has contributed to a robust implementation and quick handling of problems.

With ISO2HANDLE, Prevermo has not only streamlined their processes, but also strengthened their focus on sustainable employability. Through an integrated quality management system, they can now proactively respond to absenteeism, prevention and labor mobility challenges, making valuable contributions to a meaningful life for people in the Dutch labor market.

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